At HOTOS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or place an order. By using our website, you agree to the practices described in this policy.

We collect only the information necessary to provide you with a smooth shopping experience. This may include your name, email address, phone number, billing address, shipping address, and order details. Payment transactions are processed through secure third-party payment gateways, and HOTOS does not store your complete credit or debit card information. We may also collect technical information such as your IP address, browser type, device information, and website usage data to help improve our services and website performance.

The information we collect is used solely to process your orders, verify transactions, arrange deliveries, provide shipment updates, respond to your inquiries, and improve your overall customer experience. We may also use your information to notify you about new products, promotional offers, or important service updates if you have chosen to receive such communications. You may unsubscribe from marketing emails at any time.

HOTOS values your trust and does not sell, rent, or trade your personal information to third parties. Your information is shared only with trusted service providers, including payment processors, courier partners, and technology providers, strictly for the purpose of completing your order, processing payments, delivering products, and maintaining the functionality and security of our website.

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. These cookies do not collect sensitive personal information, and you can choose to disable them through your browser settings, although doing so may affect certain features of the website.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss. While we strive to maintain the highest standards of security, no method of online transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

You have the right to access, update, or request the deletion of your personal information, subject to applicable laws and legal obligations. If you wish to exercise these rights or have any concerns regarding your personal data, you may contact our customer support team using the contact information provided on our website.

HOTOS reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or industry practices. Any revisions will become effective immediately upon being published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected and protected.

By continuing to use the HOTOS website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the practices described herein.